Insurance guide

Cigna dental insurance

Soleil Dental Mesquite is an in-network provider for Cigna dental PPO plans. We'll verify your Cigna benefits before your appointment and give you a written estimate for any treatment, so the only surprise is how easy it was.

Book a visit Call (972) 288-3200

At a glance

Network status: In network; Cigna dental PPO plans.
Benefits check: Before your first visit
What we need: Name, date of birth, member ID
Cigna DHMO plans: Call to confirm
Estimate: In writing before treatment

Your card

What we look for on a Cigna card

Cigna dental plans are usually through an employer. The details that help us check your benefits quickly:

Member ID and the primary subscriber's name
Group or account number
The plan name, which tells us whether it's a PPO or a DHMO plan
The customer service number on the back

Plan types

Cigna PPO or Cigna DHMO

Cigna's dental PPO plans let you choose your dentist and pay less at an in-network office like ours. Cigna's DHMO plans are different: they typically require you to be assigned to a specific network dentist and use a set schedule of copays.

If your plan is a DHMO, or you aren't sure, call us first. We'll check whether your plan lets you see us and tell you how it works.

Coverage

Planning bigger treatment with Cigna

Root canals, crowns and implants are where dental insurance math matters most. Plans commonly cover a root canal as basic or major care and a crown as major care, each after the deductible and up to the yearly maximum. Some plans also have waiting periods or frequency limits, like how often a crown can be replaced.

Before we start anything significant, we'll check those details with Cigna and give you the numbers step by step. If your plan allows a pre-treatment estimate from Cigna, we can request one.

Coverage details are typical examples, not a guarantee. Your plan documents and our verification are what count.

How we verify

What happens after you send your details

We contact Cigna (or check its provider portal) to confirm your plan is active and in network with us.
We note your coverage levels, deductible, what's left of your yearly maximum, and any waiting periods.
The front desk calls you back with what your first visit should cost.
If you need treatment, you get a written estimate before anything starts.

Using your benefits

Where Cigna members often start

Questions

Cigna questions

Other insurance guides

Are you in network with Cigna?

Yes, we're in network with Cigna dental PPO plans. If you have a Cigna DHMO plan, call us first and we'll check how it works with our office.

Can you get a pre-treatment estimate from Cigna?

When your plan allows it, we can request a pre-treatment estimate for larger work. Either way, you get our written estimate before treatment starts.

What if my Cigna plan doesn't cover something?

We'll tell you before the work is done, not after. The Sunshine Membership and Sunbit or Cherry financing can help with costs your plan won't cover.

Next step

Have Cigna? Let's check your plan.

Call (972) 288-3200 with your card handy, or request a visit and include your insurance.